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Terms & Conditions

1. General Information & Scope

These Terms & Conditions govern the purchase, licensing, and use of digital software extensions, modules, and code packages ("Digital Products") available on FlexExt (flexext.dev).

The store is operated by an individual software developer (private individual seller). By placing an order and completing a transaction on this website, the Buyer agrees to be bound by these Terms & Conditions.

2. Nature of Products & Sales Invoicing

All products offered on FlexExt are intangible digital goods (software files, modules, and extensions). Sales are conducted on a private individual basis (non-VAT). Transaction confirmation receipts and order records are provided electronically via the customer account dashboard; VAT invoices are not issued.

3. Digital Delivery & Access

Upon successful payment confirmation, digital files are delivered electronically and made available immediately for download in the Customer Account under Account > Downloads. No physical goods or tangible media will be shipped.

4. License & Usage Rights

Each purchased Digital Product is granted under a standard Single Domain Commercial License:

  • You are permitted to install and use the extension on one (1) live store domain and associated local/staging test environments.
  • You may modify the source code solely for your own private customization needs.
  • You may NOT resell, redistribute, sub-license, publish, or share the source code or extension packages with third parties without prior written consent from the author.

5. No-Refund Policy & Withdrawal Rights for Digital Content

In accordance with Directive 2011/83/EU on Consumer Rights and statutory consumer protection laws regarding digital content:

Important Notice: Due to the non-returnable nature of downloadable digital software, all sales are final once download access has been granted. The statutory right of withdrawal ceases once the digital product download has commenced with the Buyer's prior express consent.

Refunds are strictly not granted after the digital files have been downloaded, except in extraordinary circumstances where:

  1. A critical, reproducible software bug exists that prevents the core functionality from working as advertised on supported, unmodified OpenCart versions, AND
  2. The Buyer has provided temporary access or error logs to technical support, AND
  3. The technical support team is unable to resolve the reported issue within a reasonable timeframe (up to 5 business days).

All refund requests must be submitted directly to [email protected] and are subject to mutual agreement and review.

6. Technical Support & Updates

Technical support covers assistance with standard installation and verification of advertised features on default OpenCart installations. Support does not cover conflicts caused by third-party themes, conflicting third-party modifications, custom core file edits, or server configuration deficiencies.

7. Limitation of Liability

The software is provided "as is", without warranty of any kind, express or implied. The author shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use the software. Users are strongly advised to test extensions on staging environments and maintain full backups of store databases and files before installation.

8. Contact & Inquiries

For support, licensing questions, or pre-purchase inquiries, please reach out via our Contact Form or email us at [email protected].